Enterprise Direct

In our continuing efforts to serve our clients better, we have now introduced EnterpriseDirect where our team of dedicated business bankers are just a call away. This is a unique offering that provides you with simple convenient access to engage a Business Banker on your Business needs while you run your business. EnterpriseDirect is available from Monday to Friday, 08:00am to 04:30pm

How and when can I access Enterprise Direct?

Toll Free Number: 0819251

Email: [email protected]

What can I do at Enterprise Direct?

You can receive the full suite of business banking services through EnterpriseDirect furthermore you will now benefit from additional interaction with a Business Banker who will proactively contact you to engage on understanding your business needs

Who qualifies to use Enterprise Direct?

All Standard Bank Enterprise clients have access to Enterprise Direct

Are my details safe when I use Enterprise Direct?

The Business Bankers at EnterpriseDirect are professionals and are guided by the same rules that guide your interaction with a Business Banker in the Branch. The same protected systems used in the branch are used by the Business Bankers at the EnterpriseDirect. All your transactions are safe

Manage and grow your business

Business Bankers will:

  • Provide advice on banking products suited to your needs
  • Have meaningful and informed conversations around your businesses
  • Give Start-Up advice and assistance
  • Enable you to start, manage and grow your business with a reliable partner
  • Collectively, these benefits will result in an overall increase in a better experience for you, with improved service delivery and greater efficiency

Enterprise Direct is able to assist you with the following

  • Account transaction information
  • Balance enquiries, pricing information, product information
  • General information help with Bank Statements, Loans, Facilities, Payments and Deposits
  • New accounts
  • New Services: ATM Cards, Business Online, SMS Notifications, etc.
  • International payments information and guidance
  • Reactivation of accounts,  Account transaction information      
  • Cheque book inquiry
  • Calculation of interest / service fees, Debit order disputes
  • Certificate of balance / bank charges, Reversal of fees debited wrongly

 
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